Returns & Exchanges
At Fitshop, we want you to love your fit, which is why we offer a seamless 30-day return policy for all unworn apparel with original tags attached. If your purchase isn't quite right, we are here to help you find the perfect replacement or issue a full refund.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Pack Your Items
Carefully place your items in the original packaging, ensuring all clothing tags are intact and the garment is in its original condition.
Label and Ship
Download and print the prepaid shipping label from our portal, attach it to your package, and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse team inspects your return, we will process your refund or exchange within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing